An Overview of Revenue Assurance Tools (Shockwave Flash, 1.7MB)

This presentation gives a high-level and vendor-agnostic overview of all the ways that revenue assurance can be supported by automation. It was created for the Vision in Business event on Fraud Prevention and Revenue Assurance in the Middle East and North Africa.

The Outlook for Revenue Assurance (Powerpoint, 4.3MB)

This content was delivered as the chair's opening remarks at the eighth annual Revenue Assurance conference organized by ViB. As befits a successful event that is eight years old, the purpose was to orient focus away from old discussions and towards the current trends in revenue assurance worldwide. These trends are extrapolated to identify the future challenges for RA suppliers, practitioners and departments within telcos.

Revenue Assurance, Risk and Maturity (Powerpoint, 4.4MB)

These slides were presented to IIR's Global Forum on Telecoms Internal Audit, Risk Management and IT Controls in London during May 2007. The subject is the relationship between revenue assurance and risk management. It introduces the TMF revenue assurance maturity assessment, developed by Revenue Protect.

Strategic Revenue Assurance in a Changing Business Environment (Powerpoint, 4.9MB)

This is the complete workshop delivered at the IQPC "Intelligent Next Generation Billing" Conference in Berlin, November 2006. The subject of the workshop was the trend towards to complex interaction of an increasing number of businesses in providing communications and content services, and how this would change Revenue Assurance strategies. Methods to successfully adapt strategy to be more outward-looking are explored; the goal is to find practical ways to monitor and address issues in systems and processes outside, as well as inside, the company.