It has taken a while, but at last I can share some good news. The maturity model, the technical document that describes and underpins the maturity assessment, has at last been fully approved by the TM Forum. At present it is available to TM Forum members only. Members can download the maturity model, TM Forum document GB941b.
You may also be interested to hear that the TM Forum has followed up the approval of the maturity model by commissioning a new training course about revenue assurance maturity and the maturity model. I will be delivering the course for the first time at Billing & Information Management Systems 2008 on Tuesday, June 10 in Amsterdam. |  |
If there is sufficient demand, the TM Forum intends to repeat the course at other events, and make it available in the form of a video that can be streamed over the internet. Please drop in and say hello if you are going to be in Amsterdam. If you are not going to BIMS this year, but would like the TM Forum to put on the course elsewhere, or would like to be able to access the course over the web, let me know. Better still, tell the TM Forum’s Training Director, George Greenlee. George can be reached at ggreenlee@tmforum.org or +353-21-488-8179.
