• High-level revenue loss reviews. These short, widely-scoped and cost-effective investigations identify the major weaknesses in your existing controls and hence where to focus effort in order to capture leakage.
  • Tailored revenue assurance training, corresponding to the specific needs of the business and of the audience. Training can be provided to all levels, from analysts to executives. Awareness training can also be given to different parts of the business, including Customer Services, Networks, Information Systems, and Marketing.
  • Management of procurement and selection of vendors. Assistance can be given with all aspects of the procurement of revenue assurance systems, from defining requirements, through identifying the shortlist of potential suppliers, to selection and the negotiation of competitive terms.
  • Control framework reviews and documentation. These highly detailed and tightly focussed reviews provide a running start to new revenue assurance teams, or help existing teams expand into new areas previously outside of their scope and expertise. The reviews culminate with the delivery of systematic descriptions of all the controls, weaknesses and leakage points for a revenue stream, in a format suitable for in-house maintenance and with training to ensure full knowledge transfer.
  • Bespoke strategies and mission statements for established and emerging revenue assurance departments. Experienced assistance in developing a long-term strategic framework can help embed and extend the influence and scope of revenue assurance.
  • Management, recruitment and launch of new Revenue Assurance functions within service providers. It is vital that executives see immediate returns when they decide to invest in revenue assurance. Benefits are realised far more quickly with the benefit of pragmatic advice on how to implement revenue assurance from scratch. Activities include creating a sustainable business justification, building virtual teams within providers, assistance with identifying and interviewing new staff, creating useful measures of performance and acquiring tools with minimal risk and investment.
  • Experienced project management of all kinds of revenue assurance project.
  • Legal and regulatory compliance advice. Many regulations have close links to revenue assurance. A tailored advisory program will help secure both regulatory compliance and commercial benefits at minimal costs. Regulations that overlap with revenue assurance include accurate billing, management of billing complaints and financial accounting for retail and wholesale billing and settlement.